Lost Sephora Credit Card (2024)

1. Re: Lost Sephora credit card - Beauty Insider Community

  • Jan 30, 2023 · Hi Oh no! I recommend reaching out to Comenity Capital Bank directly for assistance. Please call: 1-866-841-5037 (Sephora Visa) ...

  • Hi   Oh no! I recommend reaching out to Comenity Capital Bank directly for assistance. Please call:   1-866-841-5037 (Sephora Visa)  1-866-864-7787 (Sephora Visa Signature)  1-866-702-9946 (Sephora Credit Card)   Thanks! Regards, Danee

2. Re: lost credit card - Beauty Insider Community - Sephora

  • Nov 20, 2020 · Hi I'm sorry to hear that! Please contact Comenity Capital Bank directly for further assistance by calling 1-866-841-5037 (Sephora Visa)

  • Hi I'm sorry to hear that! Please contact Comenity Capital Bank directly for further assistance by calling 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature), 1-866-702-9946 (Sephora Credit Card), or (TDD/TTY 1-888-819-1918).

3. Sephora Credit Card - Beauty Insider Community

4. Lost store credit have receipt - Beauty Insider Community - Sephora

  • Mar 2, 2022 · All Gift Cards and Store Merchandise Cards are treated as cash and they cannot be replaced if they are lost or stolen. However I will send you a ...

  • Hi there, I lost my store credit card in a move and have been unable to get help from Sephora customer and in store service to resolve this issue. I have the receipt for the store credit which has most of the card number. I would appreciate help with this matter as long time and high spending Sephor...

5. Missing credit card REWARDS - Beauty Insider Community - Sephora

  • Jun 11, 2023 · Re: Missing credit card REWARDS. Maybe a coincidence, BUT I had ordered a replacement Visa card, mine had been compromised. YES they sent new ...

  • I see others have had this issue…..although when I contact Sephora customer service and Credit card customer service….no one is able to assist.   I had reward dollars on my account, they have not expired + I have not used them. Few weeks back the “disappeared”   I have made numerous calls and am tol...

6. Never received my Sephora credit card.. - Beauty Insider Community

  • Oct 12, 2022 · Call the automated #for#for credit card, press 1 for English, say main menu, then press 4 for lost/ stolen card. The robot will ask to you ...

  • Hi ,   I'm sorry to hear this! I'll send you a message.   Best, Laurie

7. Re: Stolen/Lost Card for Merchandise Cre... - Beauty Insider Community

  • Jun 15, 2020 · The value of any lost, damaged or stolen Cards will not be replaced. You can learn more here > https://www.sephora.com/beauty/faqs-gift-cards.

  • Hi ,   We are so sorry to hear this. The value of any lost, damaged or stolen Cards will not be replaced. You can learn more here > https://www.sephora.com/beauty/faqs-gift-cards. Please send me or another mod a PM if you have any further questions. Thank you.    Best, Rebecca

8. Re: Lost Rewards on Sephora Visa - Beauty Insider Community

  • Sep 28, 2022 · I am completely and totally outdone with the Sephora Visa. I got the card for the rewards back in April or May and conveniently Commenity ...

  • I'm so sorry to hear about this experience and I will share your feedback with the appropriate department for future improvements. 

9. Lost Store Credit - Beauty Insider Community - Sephora

  • Dec 16, 2019 · Please note store merchandise cards and gift cards should be treated like cash, and cannot be replaced if lost or stolen. I'm happy to see if I ...

  • I received store credit for a refund on a gift card, and used it once, but now I've misplaced the physical card. I have the first 12 numbers of the card from the original return receipt but don't have the last four numbers. I've talked to representatives at customer service, who told me to contact t...

10. Lost store credit no resolution - Beauty Insider Community - Sephora

  • Aug 5, 2023 · Re: Lost store credit no resolution ... Hi @sabrinachacha Store Merchandise Cards/Gift Cards are treated as cash and cannot be replaced if lost or ...

  • I recently returned the new Kayali Velvet Santal to the Sephora at the fashion district in Philadelphia on Wednesday August 02. I misplaced the store credit card. I was told by Sephora customer support to contact the store. As you can see from the screen shot.  I contacted the store and they told ...

Lost store credit no resolution - Beauty Insider Community - Sephora
Lost Sephora Credit Card (2024)

FAQs

Can I use my Sephora credit card without the physical card? ›

Yes, absolutely! Upon approval, you will be issued a temporary card number for immediate use which carries a temporary limit and is only valid for 14 days but can be used to make a Sephora purchase. To make a purchase using your temporary card: In Store: Your temporary card limit is printed on your receipt of approval.

How do I contact Sephora credit cards? ›

Re: Sephora Credit Card

I recommend contacting Comenity directly for further assistance by calling 1-866-841-5037 (Sephora Visa) 1-866-864-7787 (Sephora Visa Signature) 1-866-702-9946 (Sephora Credit Card).

What credit score do you need for a Sephora credit card? ›

What Credit Score Do You Need for the Sephora Credit Card? You'll need a fair credit score of about 580 to be approved for the Sephora Credit Card, and a good credit score of about 670 to be approved for the Sephora Visa Credit Card.

What bank backs Sephora credit card? ›

The Sephora family of credit cards, issued by Comenity Bank, are store credit cards that earn extra rewards at the chain of beauty products stores.

Can I use my card without the physical card? ›

In conclusion, it is possible to use a credit card without the physical card through online transactions, mobile payments, and virtual credit cards. However, be sure to take precautions to secure your transactions and protect your credit card information.

How can I use my credit card without physically? ›

Go to your desired merchant's website or app. Select the product or service you would like to purchase. On the payment gateway, input your virtual Credit Card number, validity date, CVV, and other required details. Enter the OTP sent to your Registered Mobile Number to authorise the transaction.

Can you use a Sephora credit card at Kohl's? ›

Re: Sephora card in kohls

The Sephora Visa card can be used anywhere Visa is accepted, including Kohl's stores and the Kohl's website.

Can I use a Sephora credit card anywhere else? ›

Yes, you can use the Sephora Credit Card anywhere that accepts cards on the Visa network. That means you can use the card virtually everywhere in the world. The Sephora Credit Card has a 3% foreign transaction fee, which means you will incur extra charges for international purchases.

Does Sephora have a live chat? ›

Let's Beauty Together. Chat with Sephora's virtual assistant to instantly book a makeover, share store feedback, or connect with a live agent.

How long does it take for a Sephora card to arrive? ›

Re: Approved for Sephora credit card and cannot use the temporary card online. Hi @ottmama2011 I am truly sorry about this! I recommend waiting until your physical card arrives to place your order. It should arrive within 10 business days from being approved.

What is the grace period for a Sephora credit card? ›

We will not charge you interest on purchases if you pay your entire balance by the due date each month. If you do not, you will not get a grace period on purchases again until you pay the entire balance by the due date for two billing periods in a row.

How much does the Sephora credit card cost? ›

The Sephora Credit Card and Sephora Visa cards are free of annual fees. However, the Sephora Credit Card carries a standard APR of 31.99%, while the Sephora Visa cards offer APRs ranging from 23.24% to 31.99%, depending on creditworthiness.

Can I withdraw money from my Sephora credit card? ›

The Sephora Store Card, on the other hand, does not allow cash advances. The card can only be used for purchases at Sephora.

How do I call Sephora about my credit card? ›

1-866-702-9946 (Sephora Credit Card).

Does Sephora credit expire? ›

A Sephora Gift Card, eGift Card, or Store Merchandise Credit is redeemable only for merchandise and cannot be replaced if lost or stolen. Sephora Gift Cards, eGift Cards, and Store Merchandise Credits have no expiration date and are not charged any fees against the unused balance.

Can I use one card without physical card? ›

In addition to your metal One credit card, there is a virtual rendition of the same card available for you in the OneCard App. This card is also a VISA/MasterCard/RuPay powered credit card so you can use it for any online or app-based transactions or purchases.

Does Sephora have a digital card? ›

There is one way to buy Sephora eGift Cards: 4. Online: sephora.com, sephora.ca, the Sephora app, or authorized retailers. eGift Cards purchased through sephora.com or sephora.ca are distributed by CashStar, Inc.

Can you purchase without physical credit card? ›

Virtual cards function just like a credit or debit card but without the physical card, and can be used for online shopping, over the phone purchases, or any transaction that requires entering a card number. Many users may think of virtual cards as burner cards that can be used for quick, one-time purchases.

How can I pay without a physical card? ›

The most famous ones are PayPal, Apple Pay and Google Pay. The basic functionality of these payment apps tends to be similar. You load them with funds from your bank account and/or receive funds from other sources. You then use these funds to make purchases and/or transfer them to your bank account.

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